First, thank you so much for your continued support of The Clean Team.

At The Clean Team, the safety and well-being of our clients and employees is always our top priority. We have added procedures to our daily operations to help keep everyone safe and healthy. 

Our staff personally interacts with clients on a daily basis. This interaction is fundamental to our company’s mission in providing textile cleaning services to residential and commercial clients. Our company has a long-standing policy to consistently keep our equipment clean. In this rapidly changing environment, we have increased our diligence in keeping our equipment clean & disinfected. 

We have communicated the importance of the following steps to our staff: 

• They will continue frequent hand washing and hand sanitizer use. This includes after being in public places, before entering a client’s home and upon exiting a client’s home.
• After each use, we will disinfect all the equipment in our service vans & rug cleaning facility. 
• Daily disinfecting of surfaces at our office. 
• We are also asking our employees to stay home if they have symptoms not related to any preexisting conditions. 
• When greeting our clients, we have asked our employees to refrain from shaking hands. Please know we are happy to have you as part of our Clean Team family.

The time is here for Spring cleaning - we want to be sure we do our part to assure our clients that we can provide that service safely and effectively.

In regards to treating homes to prevent the COVID-19 Virus: 

We have always offered carpet and hard surface disinfectant as an additional service, and our brand does kill certain strains of the Coronavirus. While we appreciate the extra business opportunity, we do not like to capitalize on fear. This is the reason that we have not been pushing the sale of carpet disinfectant. The product is wonderful for various reasons, but we will not claim that it will keep your family from contracting any illness. It might help, but will not prevent it.

Proper hygiene and constant cleaning of HARD surfaces will be your best defense against this virus as far as we know.

Whether the reports are over hyped, or accurate, I just wanted to take the time to explain this for all of our clients. 

Regular textile cleaning is needed to improve indoor air quality and the overall healthiness of the home or office environment, and we will happily add a disinfectant at your request, but we will try to educate you so that you are making a purchase based on truth and facts, and not fear.

Thank you again for your continued support of The Clean Team. Please let us know if you have any questions.

Sincerely,

Matthew & Jennifer Critz.